- Dial 1-800-922-0204 for Verizon Technical Support
- When the automated system asks for a phone number, dial 843-653-0161 to ensure proper routing
- If asked for an account password or PIN, press 0 then # (Please note you may have to perform this action multiple times)
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Once connected with a specialist provide them with the IMEI of your device. This will confirm the representative is troubleshooting the correct device
- To find the IMEI number of your device, remove the battery cover and the battery
- Look for a sticker with several barcodes
- Locate the IMEI and read off the 15-digit number (Usually starts with 35)
What To Do When Having Issues With a Student MIFI Unit
Modified on: Tue, Sep 8, 2020 11:05 AM
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