Laptop and external monitors go black when laptop lid is closed


ISSUE: When connecting additional monitors to a docking station with laptop docked, you may notice that one or more of the screens go dark when the laptop lid is closed.  



SOLUTION:  Change the setting under Power Options.

Open Settings

Choose System

Select Power and Sleep

Scroll to Additional Power Settings and Click

Tap Change plan settings


Next to When I close lid select the dropdown arrows  under On Battery and Plugged in and choose: Do Nothing