Content

Can't Open Content/Topics
There is a date restriction on the content topic which the instructor has set. Once the start date has passed, you will be able to click on the topic and vi...
Mon, Mar 9, 2020 at 7:46 AM
Audio/Video not playing in content/topics
If the audio or video lectures in the Content tool are not playing, this is most likely the result of a missing plugin needed to play the audio or video.  ...
Mon, Mar 9, 2020 at 7:48 AM
Content/Topic is Missing
There are several reasons why a module would be missing from the Content section: The module is associated with a start date that has not yet been relea...
Tue, Mar 10, 2020 at 11:46 AM
Error Message when Accessing Content
If you are receiving an "Internal Error" message:  If the link points to an item within a tool in Brightspace Learning Environment (such a...
Mon, Mar 9, 2020 at 3:44 PM
Video Lecture not Playing
If you receive a message stating you are not authorized to view the video:  1. Navigate to the course homepage. 2. Click on the Course Videos butt...
Mon, Mar 9, 2020 at 3:40 PM